Live Product
2025
Livolab : Making preventive healthcare easier to understand and act on.
A preventive healthcare platform designed to help cancer patients in Singapore understand their health, complete recommended tests, and continue monitoring their wellbeing.
Role
User Research · UX Strategy · User Flows · Brand & UI Design · Design System
Platforms
Web Platform for partners & admins, Mobile responsive for patients.
Timeline
6 Months of Design Allignment | Jun 2025 - Nov 2025
1.Overview
1.Overview
A connected experience for preventive healthcare
A connected experience for preventive healthcare
Livolab brings together patients, healthcare partners, and clinical teams into one connected ecosystem.
Patients build their health profile, receive relevant tests, understand their results, and continue with personalised recommendations. Behind the experience, Livolab teams manage clinical results, patient information, health-tier classification, recommendations, and operational requests.
Livolab brings together patients, healthcare partners, and clinical teams into one connected ecosystem.
Patients build their health profile, receive relevant tests, understand their results, and continue with personalised recommendations. Behind the experience, Livolab teams manage clinical results, patient information, health-tier classification, recommendations, and operational requests.
The goal
Make a complex preventive-health process feel simple, guided, and actionable.
2.Context
2.Context
Healthcare doesn't end with a test result.
Healthcare doesn't end with a test result.
Preventive healthcare involves a continuous cycle of:
Understanding your health → Taking the right tests → Understanding the results → Knowing what to do next.
Preventive healthcare involves a continuous cycle of:
Understanding your health → Taking the right tests → Understanding the results → Knowing what to do next.
Patients
Need clarity, guidance, and confidence throughout their health journey.
Partners
Help bring patients onto the
Livolab platform.
Livolab Team
Manages patient information, clinical results, recommendations, and operational processes.
3.The Problem
3.The Problem
The complexity was happening behind the scenes.
The complexity was happening behind the scenes.
But patients shouldn't have to experience that complexity. I identified four key UX challenges:
But patients shouldn't have to experience that complexity. I identified four key UX challenges:
Getting patients started
Getting patients started
The journey begins outside the platform and moves into a detailed health onboarding experience.
The journey begins outside the platform and moves into a detailed health onboarding experience.
Making onboarding feel manageable
Making onboarding feel manageable
Patients need to provide substantial health information without feeling overwhelmed.
Patients need to provide substantial health information without feeling overwhelmed.
Making clinical results meaningful
Making clinical results meaningful
A result alone isn't enough. Patients need to understand what it means and what comes next.
A result alone isn't enough. Patients need to understand what it means and what comes next.
Connecting multiple roles
Connecting multiple roles
Patients, partners, and internal teams have different responsibilities within the same ecosystem.
Patients, partners, and internal teams have different responsibilities within the same ecosystem.
4.My Role
4.My Role
I worked across the product, from discovery to delivery.
I worked across the product, from discovery to delivery.
Research
Understand users, business requirements, roles, and healthcare workflows.
Define
Map patient, partner, and admin journeys.
Ideate & Solve
Experience Structure, Define information hierarchy, interactions, and dependencies.
Design
UI · Design system · Translate the journeys into the final interface.
Deliver
Review flows, improve clarity, and maintain consistency across the product.
5.The Opportunity
Turn a sequence of healthcare tasks into a guided journey.
Turn a sequence of healthcare tasks into a guided journey.
Instead of treating each feature as a separate experience, I structured Livolab around one continuous loop:
Instead of treating each feature as a separate experience, I structured Livolab around one continuous loop:
Assess
Assess
Test
Test
Understand
Understand
Continue
Continue
Reduce the cognitive load on patients while giving the system enough structure to handle clinical complexity.
Reduce the cognitive load on patients while giving the system enough structure to handle clinical complexity.
6.User personas
6.User personas
7.Understanding the Users
7.Understanding the Users
Different users. Different needs. One ecosystem.
Different users. Different needs. One ecosystem.
Patient
Web App
Needs to:
Understand → Complete → Test → Learn → Continue
Partner
Web App
Needs to:
Add patients → Access relevant information
Livolab Admin
Web App
Needs to:
Review → Upload → Analyse → Classify → Recommend → Resolve
8.Userflows
8.Userflows
Designing the journey before designing the screens.
Designing the journey before designing the screens.
The patient journey became the primary experience to solve.
The patient journey became the primary experience to solve.
9.Brand & Design System
9.Brand & Design System
Designing healthcare to feel trustworthy, clear, and human.
Designing healthcare to feel trustworthy, clear, and human.
The visual system needed to balance two things:
The visual system needed to balance two things:
10.Final UI
10.Final UI
11.Final Outcome
11.Final Outcome
A connected preventive-health experience, built around the patient journey.
A connected preventive-health experience, built around the patient journey.
Livolab brings together patient onboarding, testing, clinical insights, recommendations, and internal operations into one structured ecosystem.
Livolab brings together patient onboarding, testing, clinical insights, recommendations, and internal operations into one structured ecosystem.
For patients
For patients
A clearer path from joining Livolab to understanding what comes next.
A clearer path from joining Livolab to understanding what comes next.
For internal teams
A structured workflow for managing patient and clinical information.
A structured workflow for managing patient and clinical information.
For the product
For the product
A foundation for continuous preventive healthcare rather than a one-time testing experience.
A foundation for continuous preventive healthcare rather than a one-time testing experience.
Live Product
2025
Livolab : Making preventive healthcare easier to understand and act on.
A preventive healthcare platform designed to help cancer patients in Singapore understand their health, complete recommended tests, and continue monitoring their wellbeing.
Role
User Research · UX Strategy · User Flows · Brand & UI Design · Design System
Platforms
Client Mobile, Therapist Web App Admin Governance Platform - 300+ Screens
Timeline
6 Months of Design Allignment | Jun 2025 - Nov 2025
12.My Learnings & Reflection
12.My Learnings & Reflection
Designing healthcare taught me to simplify without oversimplifying.
Designing healthcare taught me to simplify without oversimplifying.
Complexity doesn't always need to disappear.
Complexity doesn't always need to disappear.
Flows can be as important as screens.
Flows can be as important as screens.
Small UX decisions can change behaviour.
Small UX decisions can change behaviour.
Good healthcare design builds confidence.
Good healthcare design builds confidence.
Thank you for
exploring Livolab.
Thank you for
exploring Livolab.
Working at Livolab gave me the opportunity to work on a real-world healthcare product where UX had to balance clinical complexity, business requirements, and human needs.
Working at Livolab gave me the opportunity to work on a real-world healthcare product where UX had to balance clinical complexity, business requirements, and human needs.
More
More
Case Studies
Case Studies
Sreejith N
Sreejith N
UXUI Designer
UXUI Designer
Designing thoughtful experiences with clarity, purpose, and care.
Designing thoughtful experiences with clarity, purpose, and care.
Open to opportunities and ready to contribute from day one.
Open to opportunities and ready to contribute from day one.
Explore my Artist Journey
Explore my Artist Journey
Explore my Designer Journey
Explore my Designer Journey
This is not just my work, it's my journey, my growth, and my passion.
This is not just my work, it's my journey, my growth, and my passion.
© 2026 Sreejith Nandakumar. Crafted with...
© 2026 Sreejith Nandakumar. Crafted with...